Frequently Asked Questions
Everything you need to know about your Flattered experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental United States, while international orders may take 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that sale items are eligible for store credit only.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our curated collections may vary slightly by designer.
Are your materials sustainably sourced?
Yes, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or ethically sourced leather from certified tanneries.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.